Shipping policy

Shipping Policy

Thank you for shopping with The Keesh Store. We are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp.

Shipping Partners

We use Shiprocket and its courier partners for order fulfillment and delivery across India.

Delivery partners may include:

  • Delhivery

  • Blue Dart

  • DTDC

  • XpressBees

  • Ecom Express

  • Shadowfax

  • Other reputed courier services

Courier partner selection is automatically managed based on service availability and delivery location.

Estimated Delivery Time

Estimated delivery timelines:

  • Metro Cities: 2–5 business days

  • Other Cities/Towns: 4–8 business days

  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Natural disasters

  • Unexpected operational issues

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.

  • Free shipping offers may be available on selected products or order values.

Order Tracking

Customers can track their orders using the tracking link shared after dispatch.

If you face any issues with tracking, please contact us at:

Delivery Issues

If your package is marked as delivered but has not been received, please contact us within 48 hours of the delivery update.

We will coordinate with the courier partner to investigate the issue.

Incorrect Address

Customers are responsible for providing accurate shipping details.

The Keesh Store shall not be held responsible for delays or failed deliveries due to:

  • Incorrect address

  • Incomplete contact details

  • Unreachable recipient

Additional shipping charges may apply for re-delivery attempts.

Delayed or Lost Shipments

While we work with trusted logistics partners through Shiprocket, delivery delays may occasionally occur.

If your shipment appears lost or excessively delayed, please contact us and we will assist in resolving the matter with the courier partner.

International Shipping

Currently, we may or may not offer international shipping. Availability will be shown during checkout if applicable.

International customers are responsible for any customs duties, taxes, or import charges imposed by their country.

Contact Information

Business Name: The Keesh Store
Registered Address: Ground Floor, Kannattu Building, Panavila, Thycaud P.O., Trivandrum - 695 014
Email: keeshthestore@gmail.com
Phone: +91 89215 30622, +91 88485 23817
GST No.: 32CTMPA0532J1Z3
Website: https://thekeeshstore.com/

The Keesh Store reserves the right to update or modify this Shipping Policy at any time without prior notice.