Return & Refund Policy

At The Keesh Store, we strive to provide quality products and a smooth shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 7 days from the date of delivery of the product.

To be eligible for a return:

• The item must be unused, unwashed, and in its original condition.

• The product must be returned with original packaging, tags, invoices, and accessories (if any).

• Products damaged due to misuse, improper handling, or normal wear and tear will not be eligible for return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products purchased during clearance or sale offers

• Gift cards or promotional items

• Customized or personalized products

• Innerwear, hygiene-sensitive, or personal care items (if applicable)

Return Process

To initiate a return, please contact us at:

Email: keeshthestore@gmail.com
Phone: +91 89215 30622, +91 88485 23817

Please provide:

• Order number

• Product details

• Reason for return

• Images of the product (if damaged or defective)

Our team will review your request and provide return instructions.

Refunds

Refunds will be issued in the form of online store credit with lifetime warranty.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with supporting images or videos.

Eligible cases will receive:

• Replacement, or

• Full/partial refund based on the issue reported.

Cancellation Policy

Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation requests may not be accepted.

Shipping Charges

• Original shipping charges are non-refundable unless the return is due to our error.

• Return shipping costs may be borne by the customer unless otherwise agreed.

Contact Information

Business Name: The Keesh Store
Registered Address: Ground Floor, Kannattu Building, Panavila, Thycaud P.O., Trivandrum - 695 014
Email: keeshthestore@gmail.com
Phone: +91 89215 30622, +91 88485 23817
GST No.: 32CTMPA0532J1Z3
Website: https://thekeeshstore.com/

The Keesh Store reserves the right to modify this Return & Refund Policy at any time without prior notice.